Patterns for Managing Internet-Technology Systems

For the purposes of this paper we consider an Internet-technology system to be one that uses Internet channels to deliver content and services to end users and/or other systems. This means that the system has to deal with stateless and ultra-thin client software. Typically (although not exclusively) Internet-technology systems are also characterised by having an unregulated and largely anonymous user base that interacts with the system in a number of different ways and with a number of different goals.